Quality is in the Eye of the Beholder:
Relevance, Credibility and International Visibility

Hon. (Mrs) Leela Devi DOOKUN-LUCHOOMUN

Minister of Education and Human Resources, Tertiary Education and Scientific Research

Message of Minister of Education and Human Resources, Tertiary Education and Scientific Research

It is my pleasure and privilege to welcome you to Mauritius for the International Network for Quality Assurance Agencies in Higher Education (INQAAHE) Forum 2018. Over the last three decades, Quality Assurance has revolutionised the sphere of Higher Education through the advent and use quality methods and approaches that are more systematic and stringent. Quality Assurance has now fully integrated the entire spectrum of Higher Education from the establishment of quality assurance agencies to the learning experience of the student.

In this era where the technological thrust is shaping our way of life, it is both crucial and timely that we reflect on the relevance and credibility of what our Higher Education system is meant to offer against what it is actually offering. As we embrace contemporary changes and explore these new avenues, the fundamental question remains, “Are our students learning?”
Albert Einstein was right in saying that, “The value of a college education is not the learning of many facts but the training of the mind to think.”

Credibility and relevance in Higher Education have today transcended borders: we are now shaping global citizens and, in this rapidly changing global environment, I strongly believe that our most valuable legacy to the future generations is our commitment to ‘Quality’.

It is the first time that Mauritius is hosting the INQAAHE Forum. At the level of my Ministry, it is a deep honour to be associated with this event. Given its international outreach, I am sure that the INQAAHE Forum 2018 will throw light on the various aspects of contemporary Higher Education and will contribute meaningfully to the reinforcement and consolidation of quality assurance. I am also certain that the various stakeholders of the Mauritian Higher Education sector will greatly benefit from the Forum.

I would like to wish all the INQAAHE participants and organisers a successful forum and insightful highly deliberations.

Dr. Susanna Karakhanyan



It is with immense pleasure that I invite you to join us at the 11th INQAAHE Biennial Forum, to be held from 2-4 May 2018, proudly hosted by the Tertiary Education Commission Mauritius (TEC) at the Le Meridien Hotel, Pointe aux Piments, Mauritius.

A paradigm shift in the field of higher education, coupled with an ever-growing diversification of provisions, pose a challenge on the overall quality of HE performance in terms of relevance to socio-economic needs, credibility and recognition of outcomes and outputs. To keep pace with change, it is necessary for higher education systems to continuously reflect, review and revise, where applicable, their methodologies and approaches to delivery in general, and quality assurance in particular, to ensure enhanced performance and therefore, relevance, credibility and international visibility/recognition. To address some of the challenges, the theme of the 2018 INQAAHE Forum ‘Quality is in the Eye of the Beholder: Relevance, Credibility and International Visibility’ offers a unique and trusted platform for constructive dialogues amongst peers, with the following subthemes:

  • Relevance: Are we still relevant to our stakeholders?
  • Credibility: How credible we are in the eyes of our stakeholders?
  • International Visibility: How do we get there?

Furthermore, Forum 2018 will provide you with a professional platform to refresh and enrich your knowledge base and explore the latest innovations in higher education and quality assurance through a series of pre-forum workshops on the following topics:

  • Risk based assessment methods/Issues related to benchmarking and ranking
  • Higher Education Governance, Quality assurance and Credibility
  • INQAAHE Guidelines of Good Practice and the new Procedures (perspectives of the evaluator and evaluatee)
  • Challenges and opportunities for Cross-Border Quality Assurance

By bridging the diversity of quality assurance systems from all over the world, the INQAAHE Forum offers a unique opportunity for stimulating discussions and debates with leading international experts who will bring a wealth of know-how. It also offers innumerable networking opportunities with lead QA professionals and researchers as well as prospects for exchange of experience and learning. The Forum aims to deliver the most recent relevant research, best practices, and critical information to support higher education professionals and experts in their daily operations.

The INQAAHE Forum Organising Committee, under the leadership of the Chair, Dr Eddy Chong and the TEC Local Organising Coordinator, Dr. Vivek Gupta Ramnarain, are investing both time and effort to provide you with,not just an unforgettable cerebral experience, but also a special programme to experience the unique treasures of Mauritius.

We cordially invite you to the INQAAHE Forum, which brings together the best of quality assurance practices, and bridges the diversity of QA systems from all over the world, as well as provides a unique opportunity to explore the splend our of our host nation. We look forward to welcoming you at the Forum in Mauritius!

Prof. Sid Nair

Executive Director, TEC

TEC Executive Director's Welcome Note

Welcome to the 2018 INQAAHE Forum in beautiful and magical Mauritius. This year Forum is hosted by the national regulatory body, the Tertiary Education Commission (TEC).

The 2018 Forum theme Quality is in the Eye of the Beholder: Relevance, Credibility and International Visibility, provides a constructive platform to examine the fundamentals of quality and the journey it has taken in its very short history in the educational domain. The quality movement in general is undergoing some fundamental changes as the world moves more towards to a mobile work force with greater demand placed on educational institutions to deliver key graduate attributes which make graduates employment ready. In addition, the research points to a changing employment scene where the skills of today are not necessary the skills that would be needed by employers in fast and evolving technology driven economies. With all these changes and the way education is more and more being delivered in a borderless environment, the quality agencies and providers now have to work together to deliver quality outcomes. This conference will provide us an opportunity to share our experiences and knowledge as well explore new avenues. This gathering gives us the concrete platform to strengthen our networks, further strengthen our understanding of educational quality in an international setting as well as enhance cooperation among us to ensure that the most important stakeholders, students have the best experience in their journey towards employment in a global economy.

We hope that this meeting in May will not only be fruitful but will strengthen the quality movement in all our countries. We look forward to welcoming you all to the land which Mark Twain described as 'Mauritius was made first and then heaven, heaven being copied after Mauritius'.

INQAAHE Forum 2018 Secretariat

C/O Tertiary Education Commission



+ 230 467 8800