Quality is in the Eye of the Beholder:
Relevance, Credibility and International Visibility

09:00 - 16:00INQAAHE Board Meeting
09:00 - 16:00Forum Registration
09:30 - 12:00WORKSHOP 1:

Greg Simmons

Assistant Director
Tertiary Education Quality and Standards Agency (TEQSA), Australia (TBC)



Professor Angela Yung-chi Hou

Executive Director
Higher Education Evaluation & Accreditation Council, Taiwan
Asia Pacific Quality Network

Professor Shaw Ren Lin
Dean, Office of Quality Assurance, Higher Education Evaluation &
Accreditation Council Taiwan

12:00 - 13:00Lunch
13:00 - 15:30WORKSHOP 3:



Student Voice and its place in Quality Assurance

In many countries, the student voice is part and parcel of the quality agenda. Yet the primary purpose of such student voice is not always geared towards the knowing the importance for such engagement but instead, the quality regime that such factors must be considered. This workshops looks at the fundamentals of student voice and a hands on exercise in evaluating such data to get a richer understanding of the importance of such data.


Quality of Courses – Measuring the Soft Skills in the Curriculum
Employability skills is an area that is being addressed in a number of countries. Research has consistently shown that industry has highlighted the lack of soft skills of the graduates and the requirements that such skills are imperative for employment. This workshop will look at research showing the need for such skills development and some strategies that can be employed in measuring such skills.

Professor Sid Nair
Executive Director
Tertiary Education Commission, Mauritius

16:00 - 17:00Networks Meeting

This is an interactive meeting meant for knowledge sharing between the Networks. Representatives of the Networks will make brief presentations of their activities and updates
08:00 - 16:00Forum Registration
09:00 - 10:00National Anthem

Welcoming Address

Professor Sid Nair, Executive Director, Tertiary Education Commission, Mauritius

INQAAHE Presidential Address
Dr Susanna Karakhanyan, President, INQAAHE

Opening Address
The Hon. (Mrs) Leela Devi DOOKUN-LUCHOOMUN
Minister of Education and Human Resources, Tertiary
Education and Scientific Research, Republic of Mauritius

Group Photo
10:00 - 10:30Coffee Break
10:30 - 11:30Keynote Address 1

Quality and the Battle for Legitimacy: Discourses, Dependencies and Disputes

Dr Bjørn Stensaker, University of Oslo

Description: Whilst much attention has been given to how quality assurance (QA) is related to the control and enhancement of quality, this keynote addresses how issues of legitimacy are influencing the functioning and shaping of the field. The presentation will identify key global agendas currently linked to the role of QA in the governance of higher education, the dependencies amongst key actors within the field, and the possible directions of QA in the years to come.
11:30 - 13:00Topic 1

Quality as Recognition: Are We Still Relevant to Our Stakeholders?

Dr Susanna Karakhanyan, President, INQAAHE

Description: INQAAHE has initiated a global survey of external quality assurance agencies and internal quality assurance units of HEIs worldwide in order to be better positioned to contribute to the ever-changing needs of higher education in general and QA in particular. This session presents the results of the first round of the survey to unleash a constructive discussion around the relevance of QA provisions and explore opportunities for achieving the latter.

World Café: Topic 1
13:00 - 14:00Lunch
14:00 - 15:30Topic 2

Exploring Prospects for Global Quality Assurance Register

Miss Pauline Tang, Vice-President, INQAAHE
Dr Jagannath Patil, Immediate Past President, INQAAHE

Description: The session addresses the issues and prospects of the Global Quality Assurance Register (GQAR), which is an important agenda in the INQAAHE Strategic Plan 2018-2022.

World Café: Topic 2
15:30 - 16:00Coffee Break
16:00 - 17:00Summary of World Café Topics 1 and 2
17:00 - 17:15Rapporteur for Day 1: Dr Carol Bobby
18:00 - 21:00Gala Dinner
08:00 - 16:00Forum Registration
09:00 - 10:00Keynote Address 2

The Changing Landscape of Higher Education in Emerging Economies: Challenges for Quality Assurance

Prof Goolam Mohamedbhai, Former Vice-Chancellor, University of Mauritius

Description: The landscape of higher education in emerging economies is changing rapidly and dramatically. Student enrolment has increased significantly and will continue to increase as the economies develop and the demand for higher education increases. The number of private institutions now outnumber the public ones, even if public enrolment exceeds private enrolment. Globalisation has ushered in Cross Border Higher Education in all its forms. All these, and the pressure to align to global rankings, have serious implications on the quality of higher education, its relevance and its contribution to economic and social development locally.

10:00 - 10:30Coffee Break
10:30 - 12:00Topic 3

Relevance & Creditability: How do we ensure graduates of today are ready for tomorrow’s jobs?

Professor Sid Nair, Executive Director, Tertiary Education Commission, Mauritius

Description: With the rapid change in technology at the workplace, the jobs of tomorrow are yet to be defined. The graduates of today must be able to adapt and even change employment direction in their lifetime. It is thus important for the sector to consider what must be done to ensure that the quality for gradates meets the demands of the future.

World Café: Topic 3
12:00 - 12:30Summary of World Café Topic 3
12:30 - 14:00Lunch
14:00 - 14:30Special Address 1

Quality Assurance and the UNESCO Global Convention on the Recognition of Higher Education Qualifications

Mr Andreas Snildal, Programme Specialist, Section of Higher Education, UNESCO

Description: UNESCO’s Global Convention on the Recognition of Higher Education Qualifications, foreseen to be adopted in 2019, will be the first normative instrument with a global scope addressing quality assurance (QA), acknowledging that QA is both a prerequisite for building trust between universities and recognition authorities across the world and a driving force behind the mobility of learning and learners worldwide.

14:30 - 15:00Special Address 2

Academic Assessment and Trust in Online Provision: Quality Assurance Tools

Dr Esther Huertas Hidalgo, Senior Advisor, Catalan University Quality Assurance Agency
Dr Anna Elena Guerrero Roldan, Associate Professor, Open University of Catalonia

Description: The TeSLA project is carried out on QA processes aimed at assuring quality of an e-assessment system. Using authentication and authorship instruments, the outcomes will contribute to the enhancement of educational quality in different forms of e-learning provisions. Consequently, the resulting evidence on the achievement of learning outcomes and competencies will increase the trust and reliability of these forms of educational provision

15:00 - 15:15Rapporteur for Day 2: Dr Eddy Chong
15:15 - 15:45Coffee Break
15:45 - 16:15Recognition of Forum Speakers

Closing Remarks
16:15 - 18:00INQAAHE General Assembly
INQAAHE Forum 2018 Secretariat

C/O Tertiary Education Commission



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